Heads Up! - NVIDIA 196.75 kills video cards (apparently)

Posted: Sun Mar 14, 2010 12:15 am

Not sure if this is truth or fiction.

http://www.incgamers.com/News/21293/...ls-video-cards

Quote:

Several StarCraft II beta testers have reported their PC or video cards have died after installing the NVIDIA 196.75 drivers. The large amount of reports have prompted Blizzard Entertainment to issue an official statement on the tech support forums after identifying the source of the problem.

Some players were blaming the StarCraft II Beta client's latest patch, but a Blizzard Tech Support representative quickly explained the issue is caused by the latest NVIDIA 196.75 drivers.

Blizzard recommended to uninstall the NVIDIA 196.75 drivers, and to downgrade to the previous driver version: 196.21. Starcraft II Beta is not the only application affected, thus this is a worldwide alert to every gamer out there. Blizzard concluded the fans control in this NVIDIA driver is not working properly.

This means every single 3D application (i.e. games) running these drivers is going to be exposed to overheating and in some extreme cases it will cause video card, motherboard and/or processor damage. If said motherboard, processor or graphic card is not under warranty, some gamers are in serious trouble playing intensive games such as Prototype, World of Warcraft, Farcry 3, Crysis and many other games with realistic graphics.

Some EVGA enthusiasts have been able to manually change the GPU fans speed settings using the EVGA Precision Tool to run their fans at 77% speed to compensate.

Blizzard Tech Support representative Datth, posted the following alert to all gamers:

We're getting reports where users are getting intermittent low FPS after installing these drivers. It seems that it is related to the fan control included in these drivers not working correctly and is causing the video card to overheat on 3D applications. This will affect Warcraft 3, World of Warcraft and StarCraft 2 Beta. Please uninstall the drivers and revert back to the older ones.

* Windows XP
* Windows XP 64-bit
* Windows Vista/7 32-bit
* Windows Vista/7 64-bit

More information can be found on NVIDIA forum threads such as this and this.

We reached NVIDIA tonight for an official statement concerning this worrysome issue, and they quickly replied within less than an hour. NVIDIA's response is:

We are aware that some customers have reported fan speed issues with the latest 196.75 WHQL drivers on NVIDIA.com. Until we can verify and root cause this issue, we recommend that customers stay with, or return to 196.21 WHQL drivers. Release 196.75 drivers have been temporarily removed from our Web site in the meantime.

One of these gamers reported insane egg-cooking temperatures as high as 104'C. Among the complaints found in the Starcraft II Beta forums are the following:

General ScreenshotMy GPU is going almost 100% usage and my temperatures are at 104'C, 1C below max. I'm wondering if it's because StarCraft 2 beta REALLY is a demanding game, or if it's overusing my GPU . Fans are always @ 100% and side case is off. My normal temps for (halo, mw2, oblivion are 80-90C.) in Window mode or fullscreen, doesn't matter. - Velakan.velakan

While playing it has happened several times already. The screen freezes and then i get the msg: Nvidia driver stopped responding and then SC2 closes. I am using the latest video driver.- Aastu.pacemaker

So drivers broke my GTX 295. Who to blame? Blizzard or nVidia? - Sydarm.scwire

Hello, I have a Nvidia 9800GT. Well when I found the posts talking about the flashing of screens related to the New Nvidia Drivers, I realized that that was why my previous Video Card went. I spent a week in utter pain and misery wondering what was wrong with my PC. I had Dell send me a replacement video card and even spoke with Nvidia as well since my Direct X versions were all over the place. Well I will not be playing the beta period until I receive notice of a fix from you guys until it is resolved. Well Unfortunately for me the bottom line was StarCraft 2 burned out my PC. I hope you come up with a fix soon, I will be anticipating it so I can resume trying out the wonderful game. Thankfully I have the new card and it was under warranty, but I will resume playing Starcraft 1 until it is fixed Smile

Thank you for your time and support.

My specs are:
Dell XPS 420
6 GB Ram
Quad Core at 2.39 Ghz
483GB Hard drive
Direct X 11
Vista 32 Bit
Nvidia GeForce 9800GT- Sniperbwd.zerg

I just downloaded the New Nvidia Geforce Driver 196.75 Windows 7 64 bit version. Well, as soon as I start up Starcraft 2 the game begins to flicker on and off. It just keeps doing this every second or so until the game just crashes. I guess I'll have to resort to my previous drivers to play the game still, but can this be fixed?- Grandkinz.scf

I'm having new issues after properly installing the new drivers from Nvidia located here: http://www.nvidia.com/object/win7_winvista_64bit_196.75_whql.html (I am using win7 x64). When I launched the game, a black screen appeared and after two minutes the game crashed and generated a report. When I Relaunched the game I got up to the SC2 Loading screen and the game flickered a lot, eventually crashing around 50% of the way through. The 3rd time the game loaded fine, but when I alt tabbed to the desktop and went back into the game the game proceeded to flicker very fast, eventually slowing down to a still image. What else can I include to narrow this problem down?- Omegamerc.omega

I posted this on the general forum and someone suggested that this should be posted in the tech support so that the blues will know about it. This is regaurding the latest nvidia drivers that were released today. Several people including myself have stated that these drivers causes crashes and in my case, the screen flickers in fullscreen mode, once every second. Reverting back to previous drivers solves this problem. Just a heads up. - Strike.exia

Joined: Jul 02, 2005 Posts: 1680

Starcraft is probably the reason why PC's are dying Razz

Posted: Sun Mar 14, 2010 12:57 am

read about it on mmo-champion.com about a week ago and mrix i think got an official email bout it surprised its took so long to be posted on the forums tbh

Posted: Sun Mar 14, 2010 8:21 am

Maybe you should have posted then Smile

I'm safe as i am a ATI nub but thought I would warn the nvidea guys.

Community Founder Joined: Jun 30, 2005 Posts: 3628

Well I dont know anyone who has a killed video card through this driver Shocked

I have been using it and all is fine Very Happy

I`ll stay away from starcraft 2 mind Laughing

Cheers
|2es-mrix

Joined: Nov 21, 2007 Posts: 650

it seems it only effects a few lower end cards , the fan control side of the driver doesnt work properly but it seems gtx200 caerds were unafected but inviea still took the drivers down and reverted to the older ones while they fixed it

Community Founder Joined: Jun 30, 2005 Posts: 3628

This is what you will read to the left of the downloads at the Nvidia site...

196.75 Alert!
We are aware that some customers have reported fan speed issues with the latest 196.75 WHQL drivers on NVIDIA.co.uk. Until we can verify and root cause this issue, we recommend that customers do not download this driver. Instead, please stay with, or return to 196.21 WHQL drivers. Release 196.75 drivers have been temporarily removed from our website and we also are asking our partners and others to remove temporarily this 196.75 WHQL driver as well.

I have returned to driver 196.21 Wink

Cheers
|2es-mrix